Effective Date: 01.01.2026

At Pritam Nayak Couture, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, place an order, or interact with our services.

By using this website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

1.2 Order & Transaction Information

  • Order details
  • Payment confirmation (processed via secure third-party gateways)
  • Purchase history

Note: We do not store or have access to your complete debit/credit card details or banking information.

1.3 Technical Information

  • IP address
  • Browser type and device information
  • Website usage data
  • Cookies and tracking technologies

2. How We Use Your Information

Your information may be used for the following purposes:

  • Processing and fulfilling orders
  • Managing payments and refunds
  • Providing customer support
  • Communicating order updates and service-related information
  • Improving website performance and user experience
  • Sending marketing or promotional communications (only with your consent)

3. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity (to fulfill your order)
  • Legal obligations
  • Legitimate business interests
  • Your explicit consent (where applicable)

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Information may be shared only with:

  • Payment gateway providers
  • Courier and logistics partners
  • IT and website service providers
  • Government or regulatory authorities, if required by law

All third parties are obligated to protect your data.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance browsing experience
  • Analyze website traffic
  • Remember user preferences

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

7. Data Retention

We retain personal information only for:

  • As long as necessary to fulfill the purpose for which it was collected
  • Compliance with legal and regulatory requirements

Once data is no longer required, it is securely deleted or anonymized.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of data (where legally permissible)
  • Withdraw consent for marketing communications

Requests may be sent to our official contact details mentioned below.

9. Third-Party Links

Our website may contain links to third-party platforms or services. We are not responsible for the privacy practices or content of such third-party websites.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. International Users

If you access our website from outside India, please note that your information may be transferred to and processed in India, where data protection laws may differ from your country.

12. Changes to This Privacy Policy

Pritam Nayak Couture reserves the right to update or modify this Privacy Policy at any time without prior notice. Updates will be effective immediately upon posting on the website.